We have the answer.

You can easily pay with cash here. We also accept EC, American Express, Diners Club, Mastercard and VISA from our cashless guests.

Thank you for not smoking in our hotel. However, if you feel the need to smoke, please use the outdoor areas of our hotel. If you enjoy your cigarette in our room, we will have to charge you a special cleaning fee of 250,00 EUR. 

You will find e-charging stations for e-cars and e-bikes directly in front of the GREFIS Hotel. 

You are welcome to contact our reception team around the clock with your concerns. You can reach our team on +49 89 55 89 53 80.    

Our queen-size beds are 1.60 m wide and our king-size beds are 1.80 m wide. Our rooms are also equipped with twin beds, which are 1.80 m wide.

Just ask our team. We will be happy to provide you with another blanket.

If you need a phone, just let us know. We will be happy to provide you with one.

Dogs and cats are welcome. For your companion on four paws, we charge a fee of 20,00 EUR per night.

We don't want to promise too much, but as a rule your car will be safe in our parking spaces or in the underground car park. We charge 12.00 EUR per parking space and night.

Good taste only. Our restaurant THE CLUB is located on the ground floor.

Our THE CLUB team is here for you at the following times:

Monday to Friday 6:30 a.m. to 01:00 a.m.*
Weekend and public holidays 7:00 a.m. to 01:00 a.m.*

You can enjoy our breakfast from Monday to Friday from 06:30 am to 10:30 am and on weekends and public holidays between 07:00 am and 11:00 am.

*Opening hours may be subject to change at short notice

You can order drinks from us around the clock. Please call the following number: +49 89 55 89 53 8166.

We are happy to offer you food from 06:30 am to 10:15 pm. You will find the selection on your desk.

Please check out of your room by 11:00 am. You can leave your luggage free of charge in a locker in the Luggage Room in the basement -1. If you would like to stay longer in your room, please ask our team for a late check-out.

To use our GREFIS Spa and the rooftop area, you must be at least 18 years old. As a guest of our spa, you have access to our rooftop pool, which is heated all year round.

You are welcome to borrow an umbrella from our reception for a deposit of EUR 5.00.

If you need an adapter, please contact our team at any time. Alternatively, we have equipped the bedside sockets directly with USB ports.

If you have forgotten any small items when packing your suitcase, you will find the essentials in our mini shop at reception.